Bitrix24 Integrations の Zendesk Integration

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Zendesk Integration

評価

評価なし
インストール数

2644
開発者

Bitrix24 Integrations

説明

Gain complete control of your Zendesk tickets right in Bitrix24 interface!

View ticket details and create new ones, all while keeping the powerful Bitrix24 tools right at hand.

Learn more about the app in our Helpdesk article.

The app works with Bitrix24 commercial plans only.
There is an opportunity to try the application for free during the demo period.

インストール手順

テクニカルサポート

データのセキュリティ

追加日: 03/28/2018

テクニカルサポート

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support.

Our dedicated Integrations support team will be delighted to assist you and provide guidance on any inquiries you may have regarding the app.

Additionally, we highly recommend following the steps outlined in this article to troubleshoot common issues in the event that the app is not functioning or connecting as expected.

インストール手順

When at the settings page, input your Zendesk account data:

Subdomain
Login email
API token

If the connection is successful, you will see a confirmation page: “Your Zendesk is successfully connected”.

If required, you can connect another Zendesk account to Bitrix24 at the application settings page (“Settings” button).

Obtain API token:
1. Go to the "Admin Center".
2. Go to "Apps and integrations".
3. Go to "Zendesk API".
4. Click the "Settings" tab
5. Make sure that the "Token access" switch is on
6. Click the "Add API token" button
7. Copy and save your token

データのセキュリティ

深入瞭解

Zendesk Integration

このアプリは以下のデータへのアクセス権限を要求します:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

企業構成

full access: view, create, edit and delete departments

チャットと通知

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

ユーザー (最小)

ユーザーリストと名前の読み取り (連絡先情報を含まない)

アプリケーションの埋め込み

full access: view, create, edit and delete widgets

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