Bitrix24 Integrations の RingCentral Telephony

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RingCentral Telephony

評価

1 / 5
インストール数

4519
開発者

Bitrix24 Integrations

説明

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

インストール手順

テクニカルサポート

データのセキュリティ

追加日: 08/10/2017

テクニカルサポート

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

インストール手順

Learn about installing and setting up the app in our helpdesk article.

データのセキュリティ

深入瞭解

RingCentral Telephony

このアプリは以下のデータへのアクセス権限を要求します:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

企業構成

full access: view, create, edit and delete departments

テレフォニー

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

チャットと通知

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

ユーザー (最小)

ユーザーリストと名前の読み取り (連絡先情報を含まない)

評価

1 /5

5 つ星

4 つ星

3 つ星

2 つ星

1 つ星

レビュー

合計レビュー数: 2

Olga M.

12.12.2024

Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... 続き

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. 続き

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