Alaio, inc の Call analytics

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Sales and CRM
Call analytics

評価

評価なし
インストール数

11748
開発者

Alaio, inc

説明

Manage and improve quality of calls made in your company. Compare employee load and effectiveness, track response standby and call duration, analyse calls by various period.

Report charts:

Incoming, outgoing and unanswered call statistics by periods
Sales trends
Comparison between successful and unsuccessful deals and calls
Average number of calls by weekdays
Manager statistics by calls

The report is intended for working with data in the BI Builder. System reports are installed automatically and do not require your participation. After installation, they will be available in the appropriate menu item, and you can use them if the BI Builder is available on your plan.

インストール手順

テクニカルサポート

データのセキュリティ

追加日: 11/13/2023

テクニカルサポート

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support. Our dedicated support team will be delighted to assist you and provide guidance on any inquiries you may have regarding the app.

インストール手順

System reports are installed automatically and do not require your participation. After installation, they will be available in the appropriate menu item, and you can use them if the BI Builder is available on your plan.

データのセキュリティ

深入瞭解

Call analytics

このアプリは以下のデータへのアクセス権限を要求します:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

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Call analytics

Analyze inbound and outbound calls, and related costs and sales

(0)

(82287)

Deal analytics summary

Analyze deal data for the required time period. Identify the most efficient customer handling scenarios as well as tight spots that may need improvement.