Telephony calls

Analyze the assignee and department workload

Analyze task execution time statistics and overdue tasks

Analyze deals and identify tight spots that may need improvement.

Analyze inbound and outbound calls, and related costs and sales

Analyze performance indicators most critical to your business

View and analyze how your business creates leads

Analyze actual completion time of your tasks

Analyze your business workflows.

Identify and prioritize key customers

Compare products or product groups by total sales, number of deals, items sold or discount.