Workflow performance

Organizational Process Efficiency shows which business processes run most often in each department and which take the longest — giving operations managers a department-level view of automation activity and efficiency.

Why businesses use it

Operations and HR managers need to understand how business process usage and performance varies across departments. Without this view, inefficiencies stay invisible until they cause visible problems.

Business value

• See which departments use business processes most actively

• Identify which processes take the longest to complete

• Compare launch volume and execution time across all processes

• Drill into department-level statistics without manual cross-referencing

Common use cases

• Find which departments have the highest process automation activity

• Identify slow-running processes that warrant review or redesign

• Compare execution efficiency across departments for the same process

• Support operations reviews with objective process performance data

How it works

The dashboard connects to Bitrix24 business process data at the department level. Six visualizations cover top processes by launch count, top processes by execution time, launch volume by department bar chart, execution time statistics table, launch count statistics table, and department launch statistics table. Filters: Period.

FAQ

We suspect certain departments are barely using business process automation while others over-rely on it. Can this show that?

Yes — the "launches by department" bar chart makes cross-department usage directly comparable. You can immediately see which departments run the most and fewest processes.

Some of our processes seem to take forever but we don't know which ones to prioritize for redesign. Where do we start?

The "top processes by execution time" ranking shows which processes have the highest average duration. Start there, then use the execution time statistics table for the full picture.

I need to prepare an operations efficiency review but don't have a clean cross-department process breakdown. Is this the right tool?

Yes — this dashboard is designed for exactly that: a department-level view of process automation activity, launch volume, and execution time, with no individual participant detail.

What is needed to connect to Bitrix24?

Access credentials for the Bitrix24 BI connector, configured during app installation.